GOLD SUPPORT CUSTOMERS
Call 07 2111 3 555 at any time.
If no answer our team are temporarily off line. Call again and leave a message with contact details.
This is our Remote Support Service for paying customers.
Call 07 210 22 55 3
If out of hours , leave a message. On the next working day we will call to assist.
The 3 most common calls are:
- Flattened our batteries - use solar to recover to minimum voltage. Only use 240V AC power after reaching minimum voltage.
- AC Inverter/Charger will not charge. Usually because the AC In line has an earth fault on the supply side and Safiery systems will not charge unless there is a properly connected earth AND the Active power in is wired correctly at the power supply. Common on farm stays.
- Inverter not working. Usually because it is switched to "Charge Only" and it will not operate as inverter. Simple switch to "on" position.